Did You Ever See Your Director Hold a Class?

When I joined Mary Kay, new consultants were encouraged to go to one of the classes that their director had booked so they could watch and take notes on how things were supposed to be done.

Funny thing though. My director never did classes. She was too busy doing interviews with consultants’ prospective recruits, organizing and running the weekly meetings, and attending special Mary Kay functions.

In fact, none of the directors I knew did many if any classes or facials or selling appointments. Once they recruited enough to make directorship, they focused on recruiting and getting large initial orders out of these new recruits so they could keep their units.

Instead, directors held mock classes at the weekly meetings to show consultants what to do, with other consultants and directors playing the role of customers. This mock class demonstration was repeated at several “Career Conferences” I attended as well.

I never saw my director in action with real customers. What about you?