It’s amazing to me that some visitors here think this is the Mary Kay Inc site. Go figure!
But from time to time I get emails from these people, asking questions or making comments.
I received one of these yesterday from a woman who is unhappy with Mary Kay eyeliner:
I have been buying mary kay waterproof eyeliner (not liquid-the stick for $10) for a couple of years now and I have recommended it to all my friends. I’ve tried numerous other waterproof brands including avon and I was overjoyed when I finally had found one that didn’t smudge when I wore it all day. A couple of weeks ago, I got in a new order of eyeliner. 4 tubes to be exact. I knew when I first put in on, that it seemed a little too soft. Before I could get out of the door for work, I checked and it had already began smudging. The worst part is that I got 2 of my friends to order and they were disappointed also. (which makes me look bad). I don’t know what has changed but I will not be ordering anymore unless you can confirm that the old formula will be back. I realize that all companies have to cut cost, but when a product says waterproof, it should at least last several hours before smudging. Please let me know if this is a temporary problem and when I might be able to get some good product. Thank You.
So, did Mary Kay change the formula of the eyeliner? Have they made any announcement about any such changes? If you use it, have you noticed the same problem as this person has?